Help
Real answers to the questions families ask us most. Can't find yours? Call, text or email us.
Camps
Does my child need soccer experience for camp?
No. Campers are grouped by age and skill level, so first-timers and experienced players both fit right in.
Is lunch provided at camp?
No. Please pack a lunch and snacks every day.
Is Summer Camp coed?
Yes. Summer Camp is for boys and girls.
Programs
Can my child drop in to The Wall or TPT?
No. Both run as full seasons of 4 to 8 weeks, so players register for the whole season.
How much will my player play in games?
Playing time is a development tool, not a reward or a punishment. In every competitive match, each player gets at least:
- Seed and Roots: 50%
- Rise: 40%
- Forge, Crown and Legacy: 30%
Those are minimums, and coaches give more whenever they can. If you think a minimum wasn't met, talk to the coach privately, not on the sideline or right after the game.
What shoes does my child need for Scorpion League Futsal?
Indoor shoes only. Cleats aren't allowed on the court.
What uniform does my Elite Academy player need?
Every player needs the official DCXI kit before the Fall period starts: 3 match jerseys, 3 shorts, 3 pairs of socks, a training jacket, training pants and a backpack. It costs about $150 to $300 and isn't part of dues. We send ordering instructions after registration. Kits run on a two-year cycle, so returning players in year two may only need replacements. Homemade, customized or copied kits aren't allowed, and a player in the wrong kit may be held out of a match.
What's the difference between Elite Academy and Scorpion League?
Scorpion League is our neighborhood league for ages 5 to 12. There's no tryout, it runs 8 weeks in the fall and spring. Elite Academy is our year-round team program, mid-August to mid-June, for players ready to make soccer their main sport. Players join through a tryout, teams play in outside leagues, and there are annual dues with payment plans and scholarships.
Why does my player keep changing positions?
It's on purpose. We call it FreeForm Football: every player learns to play at least three positions, because players who understand the whole field read the game better and are harder to plan against. From the Forge stage (U13) up, positions become more defined, but players still learn every role.
Registration
Are there scholarships for Elite Academy?
Yes. Scholarships come through Play Footy Inc., our nonprofit partner. Awards are partial, so families still pay part of the dues, and the $400 acceptance fee can't be waived. Apply during PlayMetrics registration (we can only review an application after registration is complete). Funds are limited and reviewed first come, first served, so apply early. Every request is kept confidential. If your finances change unexpectedly during the year, contact us right away at support@dcxiproject.com.
How much are Elite Academy dues, and how can we pay?
Dues depend on your player's stage and include a $400 acceptance fee paid at registration. You can:
- Pay in full by August 1, with no extra fees
- Choose a 6-month plan of equal payments
- Choose a 10-month plan, August to May
Plans add a small statement fee to each payment and must be set up in PlayMetrics by August 1. All payments go through PlayMetrics. We don't take cash or personal checks without written approval first. If a card fails, please update it within 5 business days. The uniform kit (about $150 to $300) is extra. Payment questions: support@dcxiproject.com.
Is financial aid available?
Yes. Aid is based on financial need and on our coaches' view of the player. Aid lowers program dues; it isn't paid in cash. Families apply again each year, and aid one year doesn't guarantee aid the next. For Elite Academy, scholarships come through Play Footy Inc., our nonprofit partner. See "Are there scholarships for Elite Academy?" To ask about aid, email support@dcxiproject.com.
Is there a discount for siblings?
Yes, for Summer Camp and Elite Academy. At camp, sibling and multi-week discounts are applied automatically when you register. At Elite Academy, the sibling discount usually applies to the second and additional players in the same year, and returning families may get a loyalty discount; both are confirmed at registration.
What happens if we miss an Elite Academy payment?
If you think you'll have trouble paying, tell us before the payment is due. Talking early gives us the most ways to help.
- 15 days late: a reminder comes through PlayMetrics. Nothing changes for your player.
- 30 days late: our club administrator contacts you, and your player's coach is told the account needs attention.
- 45 days late: without contact or a written plan, your player's participation may be paused until the account is settled. We'll always talk to you before that happens.
We can't release a transfer while there's a balance, and returning players need a zero balance to register again.
What is tuition protection insurance?
It's optional insurance from Vertical Insure that you can add only while registering in PlayMetrics. It can't be added later.
- What it pays: up to 75% of the dues left in the year (not the $400 acceptance fee)
- Covered: a serious injury or illness confirmed in writing by a doctor, or a parent's or guardian's job moving the family outside the DC area when they didn't choose the move
- Not covered: choosing to leave, being unhappy with coaching or playing time, suspension or removal for conduct, switching sport or club, or money trouble unrelated to a covered event
- Cost: about 2% to 8% of dues, depending on the plan. See verticalinsure.com (opens in a new tab) for real prices
- Claims: you file with Vertical Insure directly; the club isn't part of the claim
We strongly encourage families to consider it.
Safety
How do you keep campers safe?
Safety comes first. Our staff are trained in first aid and CPR, and most are educators too. We build in water breaks, follow injury prevention steps and supervise every activity. We also follow our weather and air quality policies. In the event of a COVID-19 outbreak, we encourage vaccination and may require testing.
Tryouts
How does my child join Elite Academy?
Through a tryout, and tryouts run year-round. Request one from our tryout page, which takes you to PlayMetrics. If your player is offered a spot, the offer arrives as a PlayMetrics invitation. It's usually good for 7 days (the exact date is in the invitation), and you accept it by completing registration. For younger players, our coaches also scout and invite.
When are tryouts?
Year-round. Request a tryout any time from our tryout page, and a coach will contact you within 24 hours to set a date.
Policies
Can we get Elite Academy dues back if our player leaves?
Elite Academy is a full-year commitment, because the club commits to coaches, fields and leagues for your player's team before the year starts. Dues can't be refunded once the Fall period begins, and the $400 acceptance fee is never refundable. This applies to players who leave for any reason, including suspension or dismissal for conduct.
The only way to get money back is optional tuition protection insurance, which you can add at registration. See "What is tuition protection insurance?"
I have a concern about my player. Who do I talk to?
Start with your player's head coach. Ask for a private, scheduled conversation, not a chat on the sideline or right after a game. If you don't hear back within 48 hours, email support@dcxiproject.com. Most concerns are settled with the coach.
What about air quality days?
We check the air quality index (AQI):
- Green or yellow: normal activity
- Orange: we play, with less running and more breaks
- Red or purple: all outdoor activity is canceled
Learn about AQI colors at airnow.gov (opens in a new tab).
What are the golden rules for handling a conflict?
- Never deal with a conflict in public, on the sideline or on social media.
- A formal complaint is always handled formally, never informally.
- A player's behavior is never discussed with other families.
What do you do with our family's information?
We use your information to register players, stay in touch, track progress, take payments and meet league rules. We never sell it. We share it only with partners we need, like leagues, our registration system and payment processors. Player records are kept up to 5 years after a player's last program, and financial records for 7 years. You can ask to see, fix or delete your information, or stop marketing emails, any time: email privacy@dcxiproject.com or call 202-505-7530.
What happens if a concern isn't resolved with the coach?
Concerns move up four steps, one at a time. Please don't skip a step.
- Head coach: a private, scheduled conversation within 48 hours of what happened.
- Age-group director: joins or mediates if it isn't resolved, and writes up a summary.
- Director of Football: takes ownership. This can include a formal written notice, a family meeting or Code of Conduct action.
- COO or CEO: formal action, such as suspension, removal from an event or dismissal from the program, with a written decision.
Abusive, threatening or profane language toward a coach, player or staff member goes straight to step 3.
What happens when the weather is bad?
We follow Parks and Recreation field closures. We also:
- Stop all outdoor activity right away for lightning. If you see lightning and hear thunder within 30 seconds, everyone moves indoors or into a hard-topped car (the 30-30 rule)
- Cancel or change plans when heavy rain makes a field unplayable (light rain, we usually play)
- Add water breaks and shade, and ease off, in extreme heat
- Cancel outdoor activity at 32°F or below
If a practice or game is canceled or changed, you'll get a PlayMetrics notification, so keep notifications on. If you haven't heard that it's on, don't head to the field, especially in lightning or extreme heat.
What if our plans change? Can I get a refund?
For every program except Elite Academy:
- 14 or more days before the start: full refund
- 7 to 13 days before: 50% of the registration fee
- Less than 7 days before: you may not be eligible for a refund
You can choose full credit toward a future program or merchandise instead. To ask for a refund, email support@dcxiproject.com.
Elite Academy is different: dues are a full-year commitment. See "Can we get Elite Academy dues back if our player leaves?"
What is the concussion policy?
Any player we think may have a concussion stops playing for the day. They can only come back to training with written clearance from a licensed medical professional. If your player gets a knock to the head, at practice or at home, tell the coach right away, even if they say they feel fine.
Watch for a headache that won't go away, dizziness or blurry vision, confusion or feeling foggy, nausea, sensitivity to light or noise, unusual tiredness, or not remembering what happened. If you see any of these, see a doctor before your player trains again.
What should I do in an emergency at practice or a game?
Safety comes before every other step. In a life-threatening emergency, call 911 first, then tell the head coach on duty right away.
Other numbers:
- DC non-emergency police: (202) 727-9099
- DC Fire and EMS: (202) 673-3320
- Poison Control: 1-800-222-1222
- Injury at a DC Parks and Recreation field: (202) 673-7647
- Injury at a Montgomery County field: Montgomery County Recreation, (240) 777-6840
- DC Eleven general support: (202) 505-7530
Keep your emergency contacts up to date in PlayMetrics, and tell your coach if they change.
Contact us
Pick the topic that fits and your message goes straight to the right person.
- General questions
- support@dcxiproject.com
- Sponsors and partnerships
- partnerships@dcxiproject.com
- Financial aid
- support@dcxiproject.com
- Registration and enrollment
- registrar@dcxiproject.com
- Privacy
- privacy@dcxiproject.com
- Scorpion League
- paul.aihe@dcxiproject.com
- International Pathways Experience
- ipe@dcxiproject.com
Mailing address: 1380 Monroe St NW #319, Washington, DC 20010
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